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Private Patients

What it means to be a private patient

If you have private health insurance, here is some information to help you decide whether to be admitted as a privately insured patient.

When can I decide to be a private patient?

You can decide to be a private patient before, during or after your stay in hospital.

Who can I talk to about becoming a private patient?

Balmain Hospital’s Private Patient Officer is your main point of contact and is able to check your health fund coverage and advise you of your options.

Hospital Admission, Emergency Administration and Ward Clerical staff can also help with some enquires related to private health insurance or they can be you in contact with he private patient officer.

Balmain Hospital’s Private Patient Officer can be contacted on (02) 9395 2114.

What about excess and co-payment fees?

At Balmain Hospital, you do not have to pay any hospital charges at all. The Hospital waives all excess and co-payment fees.

What about bills?

With our simplified billing system, you will not receive any bills from the hospital. All claims to Medicare and your health fund will be processed automatically on your behalf. If you have any concerns about your billing, please contact the Private Patient Officer.

Can I have a single room if I want one?

Because the clinical needs of patients always come first, there is no guarantee that you will be given a single room or that you will remain in it throughout your stay in hospital. However, as a private patient, you will have preferential access to a single room if you request one, and staff will do their best to keep you in a single room if you are given one.

Most health funds cover patients for a single room in a public hospital (the Private Patient Officer can check this for you).

Where does the money from my health fund go?

Money received from health funds is given directly to the Hospital, helping provide services to all patients.

Are there any other benefits to being a private patient in Balmain Hospital

As well as directly supporting your Hospital, you will receive the following benefits during your admission:

  • Free local telephone calls
  • A pair of free non-slip socks
  • Free daily newspaper

Want more information?

For further information please refer to our brochure located here.