Aged Health Chronic Care & Rehabilitation Services


Aged Care Information Line 

The MyAgedCare Information Line (1800 200 422) provides information about Australian Government-funded aged care system. 

Dementia Association
Dementia Australia is the peak body for people living with dementia, their families and carers. It provides information, support, advocacy and education services. Phone the Dementia Australia NSW on 9805 0100 or the 24 hour Dementia Helpline on 1800 100 500.
Australian Government Department of Health and Ageing
The Australian Government Department of Health and Ageing has developed the Aged Care Australia website to provide community members with easily accessible information on topics such as staying at home, residential aged care, carer support and health.
Australian Government Department of Veterans’ Affairs
The Department of Veterans’ Affairs (DVA) is an Australian Government agency primarily providing support to veterans and their dependents (including war widows/widowers). DVA provides services such as pensions and compensation, health care, rehabilitation and community support. Many older people are entitled to DVA support as a result of service duties.
Carer Gateway
The information provided by Carer Gateway makes it easier to find care and receive support to continue to live independently. They have up to date information on local community, aged and disability services such as personal care and domestic help, accommodation and residential aged care services.
The centres can help you by:
  • providing information on the range of services available and how to contact them;
  • explaining service eligibility;
  • outlining service costs;
  • arranging respite;
  • providing phone counselling;
  • Online carer forum;
  • Self- guided coaching;
  • Skills courses. 
The telephone number for the Carer Gateway is 1800 422 737.
Care Search  focuses on palliative care. It has a range of helpful information and includes separate sections for patients, carers, and family and friends. 
Carers NSW
Carers NSW is a significant advocacy organisation for carers in NSW. Carers NSW also directly supports carers through the provision of information and advice about their caring role and the services available to help them.
Phone Carers NSW on 1800 242 636.
Phone Centrelink on 13 27 17 for information in English about financial assistance for carers.  Multilingual information is available on 13 12 02.
Dementia Helpline
The National Dementia Helpline (1800 100 500) is a 24 hour telephone and information service that provides:
  •  Understanding and support for people with dementia, their family and carers;
  •  Practical information and advice ;
  •  Up to date written material about dementia ;
  •  Information support services, including those provided by Dementia Australia