Concord Cancer Centre Concord Cancer Centre
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Cancer Support

Coming to terms with a cancer diagnosis is a stressful time involving a range of emotional, social and psychological changes. Adjusting to these changes can be a huge challenge for the person with cancer as well as those around them.

Some ways we can help:

Social Work Service

Our social workers are available to provide patients and their families with counselling, support, education and practical assistance. The Social Work Service includes individual and group counselling for a broad range of issues including adjustment to cancer and treatment, relationships and family concerns, body image and sexuality. Social Workers can assist with self-care and stress management techniques and providing information on talking to children about cancer. Social Workers also provide liaison and referral to community support services including legal, financial and housing services.

Find out more information on the social work service.

Clinical Psychology Service

Our clinical psychologists provide assistance, information, support and counselling to help patients and their families with their emotional wellness and quality of life.

Find out more information on the clinical psychology service.

Chaplaincy and Pastoral Care

Concord Hospital seeks to care not only for the specific medical needs of the patients but the needs of the whole person. One aspect of this service is the provision of a pastoral care department which has two full time chaplains available on call 24 hours each day. The Chaplains are assisted by volunteer Pastoral Visitors and representatives of all Faiths.

Chaplains offer comfort and support by responding to spiritual needs through listening, counselling, prayer and sacraments.

The Hospital's Ecumenical chapel - is open at all times for prayer and quiet reflection.

The Pastoral Care office is located in the Chapel (building 9) near ramp for Ward 11.

Please ask a member of staff if you would like to speak with a Chaplain or phone 02 9767 5000 and ask to speak with the Duty Chaplain.

Patient Representative

If you have any immediate concerns we encourage you to discuss your concerns with the nurse, doctor, or other health professional involved in your treatment. Should you prefer, the Patient Representative Officer, who is independent of the ward, may be contacted on 02 9767 7488 or email:

Interpreter and Translation Services

You have the right to a free, qualified and confidential Interpreter. It is advised that a qualified interpreters be used to communicate medical, social or any other problems you may experience. This hospital offers a 24 hour interpreter service. If you would like an interpreter, please advise the staff when you are in hospital.

Cancer Support Programs 

Provided by The Cancer Council NSW, the Cancer Helpline is a confidential telephone support service with specialist cancer nurses to answer questions about all aspects of cancer. They can send you written information, put you in touch with services near you and offer emotional support if you, or someone you care about, has cancer.
You can call the Cancer Helpline between 9am and 5pm Monday to Friday from anywhere in NSW for the cost of a local call on 13 11 20.

If you're deaf or hearing impaired, the TTY number is (02) 9334 1865.

The Cancer Helpline also offers cancer information and advice in other languages:


Support Groups

Many people find talking with people in a similar situation a great way to learn, gain valuable support and combat feelings of isolation. How support groups can help:

If you would like to find a support group in your area, please go to or phone 13 11 20 to find a group near you

Sydney Local Health District and South Western Sydney Local Health District Carer's Program

This website provides a broad range of information and resources for carers


The CanTeen Counselling Service is for young people aged 12-25 who have a parent with cancer or a parent who has died from cancer. The service offers both one-on-one and group counselling options. Counselling can be carried out face-to-face, over the phone or online. Counsellors are based in Brisbane, Sydney, Newcastle and Melbourne. Telephone and online counselling can reach any young person in Australia.

Ph: 1800 226 833 Ph: 9007 0248 (Coordinator) or visit


After a family member or friend dies, it is important to know there are still supports for you. Friends and family can provide this support but sometimes, it may be helpful to talk about your experiences outside your immediate circle of family and friends.

The bereavement counselling service provides support for family and friends living in the Sydney Local Health District .Counsellors are fully qualified and can be contacted on 9767 5656. This confidential counselling service is provided free of charge.

Haematology Patient Support Group

When: 2nd Friday of each month.
Time: 10am - 12noon, tea and coffee is provided.
Venue: Concord Hospital, Ground East Conference Room
Facilitators: The Leukaemia Foundation support co-ordinator, Social work and cancer nurse coordinator.

Other Support Groups

Referrals for Myeloma Support Group through Myeloma Foundation Australia based at Royal Prince Alfred and Liverpool Hospitals


Concord Prostate Cancer Support Group  - A Self Help Group for men and their partners

The support group provides an opportunity for men diagnosed with prostate cancer, their partners and families, to obtain information and support from health professionals and more importantly, other men diagnosed with prostate cancer. Open discussions (informal and facilitated) where men, and their partners, can share their experiences of coping with diagnosis, treatment, side effects and getting on with life after treatment. Presentations by health professionals on topics related to prostate cancer; its treatment and management of side-effects; including medical, diet, physiotherapy and psychosocial information. All meetings are supported by health professionals: either a Clinical Psychologist and/or Clinical Nurse Consultant.

Daytime group meets every 2nd Wednesday of every month at 10-11.30am.
Evening group meets on a Thursday evening in March, April , September, November at 7-8.30pm dates TBA

Most meetings are held in Conference Room 2 (Opposite Hospital Cafeteria)

02 9767 5332 or 02 9767 7734

Red Kite
Provides real support to children, young people and their families through the difficult cancer experience.

Leukaemia Foundation NSW

The Leukaemia Foundation is the only national not-for-profit organisation dedicated to the care and cure of patients and families living with leukaemias, lymphomas, myeloma and related blood disorders.

Wellbeing Clinic

Designed to help the ongoing recovery of women with breast cancer once their initial treatments are completed. Many women find they have side effects from their surgery or treatments that don't go away once treatment is completed, or they have questions about what they should be doing. Your Oncologist will or Breast Care Nurse will arrange follow up in the clinic when appropriate.

Cancer Council NSW
The Cancer Council runs a number of different support groups including young women, carers, parents with children, advanced cancer groups, women with breast cancer, one on one peer support. They also have a telephone support group.

Please contact the Cancer Council on 13 11 20 for more information.


An eight week gentle exercise program designed specifically for women who have had breast cancer treatment. It incorporates gentle exercise, relaxation techniques, information and support.
Contact 1800 305 150 for a group near you.

Breast Cancer Network Australia

Provides many resources, including My Journey Kit - a kit of information for women recently diagnosed with breast cancer. To find a support group in your area please go to the website.

Ph: 1300 78 55 62