Nursing and Midwifery Services Quality Awards

The Sydney Local Health District Quality Awards aim to recognise, celebrate and encourage healthcare innovation and excellence in line with the District's values, strategic focus and vision to achieve 'Excellence in health and healthcare for all'.

Key dates

Applications close: Friday 16 October 2020
Award presentations: Winners will be announced on Thursday 5 November 2020 at the Sydney Local Health District Annual General Meeting (AGM)


There are 12 award categories in total, split between program, project and individual awards. Please see nomination criteria below.

How to nominate

To nominate your pick for this year's Quality Awards, download and fill in the entry form below:

All entries are to be approved by the Facility or Service Executive/Manager and submitted via email to by the Friday 16 October 2020.

Applications close Friday 16 October 2020.

For further information or assistance, please contact or call 9515 9339.


Program or Project Awards

  Transforming Patient Experience - Patient and Family Centred CareV

Transforming Patient Experience – Patient and Family Centred Care
Patient and Family Centred Care is everyone's business. This award recognises teams that ensure patients are partners in their healthcare. It aims to acknowledge projects, initiatives and programs which promote collaboration between the patient and the healthcare team to improve health.

This award recognises the delivery of Patient and Family Centred Care and may include:

  • Our patients, our people, our culture. The District's Patient and Family Centred Care Model – our communities, our facilities, our services, our organisation, our staff, our environment, our research and our education
  • A focus on the experience of our patients, families and community while they are in our care
  • Empowering patients and their partners in care to take control of their health and be supported in managing their own health conditions
  • Shared decision making; the patient is an expert in their own values and needs
  • Clinicians planning and delivering care in partnership with the patient
  • Ensuring equitable access to patient centred care for all people living in our community
  • Promotion of CORE values in all patient interaction
  • Engaging consumers in strategic planning and governance processes.

  Delivering Integrated CareV

Our District is committed to collaborating and purposefully working in partnerships across government and community organisations to collectively achieve better outcomes for our patients, their families and our community. 

This award recognises the delivery of truly connected care that promotes:

  • Partnerships which demonstrate and promote CORE values through the provision of integrated care across organisations in partnership with clinicians, patients and their families and carers.
  • Engagement of with consumers and clinicians to develop person-centred models of care that are efficient, effective and sustainable, and promote individual responsibility for health
  • A focus on preventing illness and deterioration of health and delivering flexible, continuous and appropriate care in the right place at the right time
  • Integrated systems that delivery truly connected care using the correct information data and analytics to inform the integration
  • Partnerships with community-based organisations to provide services for patients in the community
  • Business models for purchasing services and creating sustainable incentives for both purchaser and provider leading to improved patient outcomes, productivity and efficiencies
  • Formal links between primary, community and hospital services to deliver healthcare that meets the needs of patients over time and delivers the best possible health outcomes
  • Care provided in appropriate, cost effective settings that are close to home, keeping people well and out of hospital wherever possible
  • Seamless transitions between hospital, primary, community, residential and aged care settings
  • Innovative funding models, governance arrangements and information technology solutions that support a sustainable, integrated system of care

  Keeping People HealthyV

Our District is committed to promoting excellent healthcare for all. Keeping our community healthy is one of our key priorities. This includes raising awareness of healthy choices, preventing ill health and improving the overall health and wellbeing of our community.

This award aims to acknowledge innovative models, projects and programs that promote: 

  • A reduction in negative health impacts through improvements in environmental health
  • Actions to support individuals, families and communities to make healthy lifestyle choices
  • Closing the gap in Aboriginal health outcomes
  • Improved lifestyles by targeting public health priorities such as tobacco control, physical activity, obesity, infectious disease, oral health, diabetes prevention and addressing harmful risk factors
  • Identification and improved health outcomes for risk groups, e.g. children, youth, older people, workers and disadvantaged groups
  • Primary, secondary and population health prevention

  Health Equity, Diversity and InclusionV

We are committed to ensuring that our District and the services that we provide are inclusive of all people in our community regardless of race, gender, sexuality and ability and that everyone is accepted, welcomed and valued.
In our District we strive to ensure everyone has a fair opportunity to enjoy good health and to access the health services they need. Inequities arise when there are systematic differences in health status, health risks or access to health care between groups that are avoidable and unfair.

This award recognises projects, initiatives and programs that:

  • Improve social and environmental factors that sustain health
  • Improve the responsiveness of the healthcare system to equity concerns
  • Ensure that the community has equitable access to the highest quality patient, client and family centre care that is integrated, timely, culturally safe and competent, evidence based and efficient
  • Value, respect and celebrate our diverse communities and cultures
  • Improve and understand the needs of people with disability in our community
  • Build self-reliant and resilient communities
  • Influence social and policy factors that affect health and the social determinants of health by establishing inter-agency partnerships
  • Improve the health literacy, self-management and service navigation of our community

  Supporting Our PeopleV

In Sydney Local Health District, we value our staff. Our people and their experiences in our workplace matter. We have over 12,000 staff who all work together to support our patients, their families and our community. Our patients, Our People, Our Culture.

This award recognises innovative projects, initiatives and programs that:

  • Support the mental health and wellbeing of our workforce
  • Improve workplace culture
  • Improve physical environments for staff, patients and families
  • Implement the great ideas of our staff
  • Foster a culture that reflects the NSW Health CORE values & respects diversity
  • Support our staff to love what they do
  • Recognise the District as an employer of choice, delivering excellence in healthcare and healthcare for all
  • Improve systems and processes that ensure the health and safety of our staff

  Education and Workforce DevelopmentV

In Sydney Local Health District, we are proud of the education and professional development we offer our staff. Education is one of the biggest investments we make in our people to ensure the delivery of excellence in healthcare and healthcare for all.

This award recognises innovative projects, initiatives and programs that:

  • Influence a positive entry to NSW Health and the Health workforce
  • Support both talent development and management to provide opportunities for the development of life-long careers in our District
  • Develop and maintain the workforce skills and competencies required for patient and family centred care
  • Support equitable access to healthcare through education
  • Develop strong and effective leaders that are dedicated to exceptional patient and family centred care
  • Strengthen and value our workforce and its capability through a focus on education, participation, supportive structures, improved workforce systems and equity.
  • Support a positive workplace culture through education

  Health Research and InnovationV

Collaboration between clinicians, researchers, policy makers, service users, health managers and consumers in healthcare is critical. This can lead to service improvements and research findings that are more likely to be innovative and positively impact on health outcomes. This includes innovative future focused infrastructure, models of care and digital health initiatives.

This award recognises innovative projects, initiatives and programs that include:

  • Ways of assisting clinicians and health decision makers to find or use research effectively
  • Research partnerships or collaborations involving clinicians, health service providers, decision makers and/or consumers that have led to outstanding examples of research that changed policy or practice
  • Acknowledgement by decision makers of the impact of research on their policy or practice
  • eHealth, health information and data analytics to support and harness health & medical research and innovation
  • Clinical practices and processes delivered through innovative built spaces including new approaches to effective and efficient building outcomes to deliver clinical outcomes.

  Excellence in the Provision of Mental Health ServicesV

Our District is committed to improving the mental health and wellbeing of our patients and community. One in five (20%) Australians aged 16-85 experience a mental illness in any year*.

This award recognises and showcases innovation in improving the quality and safety of mental health patient care within programs which display:

  • Best practice, excellence and innovation in mental health service delivery
  • Development of consumer-focused services
  • Positive mental health and wellbeing through consumer and carer participation
  • Improved prevention and early intervention.

*Australian Bureau of Statistics. (2009). National Survey of Mental Health and Wellbeing: Summary of Results, 4326.0, 2007. ABS: Canberra.

Individual Awards

  Volunteer of the YearV

The Volunteer of the Year Award recognises the significant contribution of an individual to volunteering within Sydney Local Health District.

This award aims to acknowledge an individual who:

  • provides excellent support for patients, carers and families
  • acts as a role model for volunteering in which promotes volunteer services and inspires other volunteers
  • uses new and innovative ways to engage patients, carers and families.

  Staff Member of the YearV

This award aims to recognise SLHD employees who have made an exceptional contribution to the services provided by the District.

This award aims to acknowledge an individual who:

  • as part of their clinical or support role, provides excellence in service to support staff, patients, carers or families
  • is a role model for promoting positive cultural change and inspiring other staff
  • uses new and innovative ways to engage staff, patients, carers or families.

  Collaborative Leader of the YearV

This award aims to recognise a SLHD employee who demonstrates exceptional collaboration within their role.

This award aims to acknowledge an individual who promotes:

  • innovative skills in collaboration and effective teamwork
  • supporting teams to work collaboratively to improve patient care
  • achieving sustainable results through successful inter-personal collaboration
  • strong corporate and clinical governance and CORE values in all health services.

  Cleaner of the YearV

This award recognises a hospital assistant in a cleaning role who demonstrates excellence in their role.

This award aims to acknowledge an individual who:

  • Provides outstanding support for staff, patients, carers and families
  • Is a role model and inspires other staff in positive cultural change
  • Shows strong teamwork skills across disciplines