Carers Program
Carer Gateway

Carer Gateway

Carer Gateway is an Australian Government initiative to support carers. It aims to ‘make sure you get the help you need’.

Carer Gateway can connect carers to a local service providers who can help identify needs and find local services and support to meet those needs. Carers can access Carer Gateway services online, by phone, and in person. All carers, whether they receive payment for their care services or not, are eligible for Carer Gateway’s support.

Carer Gateway services include:

  • practical information and advice
  • connecting carers with helpful services, including respite support.
  • free counselling services
  • free coaching to help carers in their role
  • connection with other carers through online forums and face-to-face support groups

For more information
To contact the National Carer Gateway, call 1800 422 737 (Monday to Friday, 8am to 5pm)
Visit the National Carer Gateway website at

In Sydney Local Health District, Carer Gateway services are provided through The Benevolent Society.


Accredited Carer Employer