Often referred to as CALD Carers, Carers from culturally and linguistically diverse backgrounds usually have the additional problem of communication on top of their Caring role. When caring, even if you speak English very well as a second language, understanding complicated health, welfare or even legal words can be a challenge. At these times, it can be important to make use of interpreter services. Using organisations that serve your cultural community can also help you to understand and engage with mainstream services.
If you or the person you care for go to a SLHD health service, language and interpreting services are available. Speak to the staff member with whom you are in contact to arrange an interpreter for you. Be aware that a future appointment may be needed in order to organise an interpreter to be present. A telephone interpreter may also be available at shorter notice through the Telephone Interpreter Service (TIS) on 13 14 50 but charges may apply.
Information for Carers who speak other languages is available through the Multicultural Health Communication Service. This service develops and distributes high quality health information in languages other than English either by language or topic. Other organisations also have translated information for Carers including Carers NSW and the Transcultural Mental Health Service. See Important Links.