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RPA opens its doors to showcase its pioneering patient care to the local community

Visitors flock to RPA open day

November 2018

RPA opens its doors to showcase its pioneering patient care to the local community

RPA opens its doors to showcase its pioneering patient care to the local community

Up to 2000 people attended RPA's open day as we opened the hospital doors to the local community for a "behind-the-scenes" view and chance to meet our clinicians.

RPA partnered with Chris O'Brien Lifehouse's 5 year anniversary to celebrate "Pioneers in Patient Care" across the Camperdown campus.

NSW Health Minister Brad Hazzard joined Sydney Local Health District chief executive Dr Teresa Anderson and RPA's acting general manager Nobby Alcala throughout the day.

During his visit, Mr Hazzard officially opened a new six bed resuscitation bay as part of a $3 million enhancement for patient care and comfort in RPA's emergency department.

Critically ill babies, children and adults will all benefit from this state-of-the-art upgrade.

"RPA's emergency department is one of the busiest in Australia. Last year, there were more than 77,000 presentations and about a quarter of those were children," Mr Hazzard said.

"The physical environment in which care is provided has a major impact on the experience of patients and their families.

"Each bed in the new resuscitation bay has a full suite of top-line emergency equipment providing defibrillation, mechanical CPR, airway management, ventilation, ultrasound and infection control measures," he said.

Dr Anderson penned an open letter to staff to thank them for their tireless efforts to provide the best possible experience for patients, their families and loved ones.

"Not many organisations can say that their teams came to work and make a difference to the lives of others 24 hours a day, every day of the year. Here, we can.

"We value the work our staff to every day. We're very proud of our staff, what they do and their important role in our community," she wrote.

About 100 people took part in organised tours throughout the day. These included robotic surgery demonstrations, exploring RPA's history at its museum and via a guided walks of the hospital grounds and learning about the role of the Emergency Department and different hospital wards.

Tours were conducted in English, Cantonese, Mandarin and Vietnamese.

"My husband had a liver transplant. If we weren't here my husband would be dead. It [RPA] means a lot to us. This is like home… they care about us," said Debbie Lynch who joined in open day activities after visiting her husband as he recovered from surgery.

There were 16 interactive health information stalls and displays set up with medical professionals on hand to share their expertise with members of the community, patients and visitors.

"This is a great opportunity for the community to see what RPA is doing highlighting the importance of the safe care that we're giving to our patients," said Maureen Policarpio, the acting Nursing Executive Officer.

Cutting-edge simulation equipment – which allows doctors to replicate real-life scenarios that stroke patients may experience – proved to be one of the popular attractions.

"Sometimes, people come to hospital under duress or in a really stressful situation. This is just a nice inviting way to explain to the community all the different departments in the hospital," said Kristy Waddell from NSW Health Pathology.

The most popular stall was a free fruit stand set-up to promote healthy eating. About 2000 pieces of fruit were given away for free throughout the day.

Scores of people admired the historical drawings and paintings of RPA's buildings and grounds by Sydney artist Simon Fieldhouse that were displayed in the main foyer alongside beautifully-restored historical photographs from the late 19th and early 20th century.

Out on the KGV lawn visitors enjoyed performances by the Freeman Aboriginal dance performances, boomerang painting, face painting and a range of food stalls.

To see photos and videos of the open day, click here.

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